ABOUT OUR SERVICES
Most frequent questions and answers
We deliver short and long courses for individuals and corporate institutions in Lebanon and the Middle East region. We can also come to you and run a corporate in-house training session at your own venue.
Soft skills are a person’s Emotional Quotient (EQ). Comprising communication skills, self-management skills, leadership and interpersonal skills, they also include personal habits, friendliness, optimism and other similar traits. If we use a broad and relevant definition, they include the way you present yourself, your vocal and verbal communication skills, body language, etiquette, your emotional intelligence and empathy, stress and time management. They also include effective team management and leadership skills, your ability to negotiate well and your coaching skills too. Soft skills are a person’s Emotional Quotient (EQ). Comprising communication skills, self-management skills, leadership and interpersonal skills, they also include personal habits, friendliness, optimism and other similar traits. If we use a broad and relevant definition, they include the way you present yourself, your vocal and verbal communication skills, body language, etiquette, your emotional intelligence and empathy, stress and time management. They also include effective team management and leadership skills, your ability to negotiate well and your coaching skills too.
Pathways to Prosperity, a Harvard project related to preparing young adults for work refers to the importance of giving them soft skills in addition to learning and experience in a career area to do better at finding jobs.When Target Training International conducted research over a group of serial entrepreneurs, comparing them with a control group, it found that 5 distinct personal skills helped them predict with over 90 percent accuracy who would become serial entrepreneurs.These 5 qualities, the ability to persuade people to change the way they think, believe or behave; leadership; personal accountability demonstrated through initiative, self-confidence, resilience and willingness to take responsibility for personal actions; goal orientation and; interpersonal skills are soft skills that can be learnt with training.Realizing this fact, organizations have turned their attention to soft skills during the selection process. They are encouraging their employees to enhance their soft skills through programs from in-house executives as well as external consultants. Educational institutions, including schools, colleges and institutions of higher education are including soft skills within their curriculum.
Yes, when you complete the course you will receive a verifiable Expressionsintl Certificate of Completion, which you can add to your CV, resume or LinkedIn profile.
WORKSHOPS
Most frequent questions and answers
Yes, when you complete the course you will receive a verifiable Expressionsintl Certificate of Completion, which you can add to your CV, resume or LinkedIn profile.
Yes we can.
It depends on the nature of the course we’re offering but the ideal number would be 16. On a case by case basis we will work with larger groups.
Normally participants receive a pre-course work to prepare for the workshop from the designated trainer. So contact is already established, and further communications is strongly recommended and encouraged.
The following are included:
- Hard copy course
- Certificate upon completion
- Guaranteed learning—100% or free repeat
- Post-course support.
- Flexible length – sessions as short as 1-hour
- Cost effective – great group pricing
- Greatest impact in the shortest time
- Excellent Team Building Opportunity
- Certificate of Completion
EMOTIONAL INTELLIGENCE
Most frequent questions and answers
Emotional Intelligence (EQ) is your ability to identify your emotions, understand the impact of those emotions and manage them intelligently. EQ includes your ability to understand the emotions of others, understand the impact of those emotions on your relationships and then self-correct. In contrast to EQ there is IQ – your intellectual capacity. IQ measures your cognitive abilities, including your ability to analyze, perceive, memorize, use logic and use reasoning effectively.
Emotional self-awareness is your key to being a happy, content person who relates well to others and is the foundation for self-management, social awareness and relational management. Distressing emotions that are not managed well affect your ability to think, focus and get work done. Conflicts with others will not be successfully resolved without addressing well the emotions that produced the conflict and the pain associated with it.
Yes, unlike IQ, EQ is a dynamic skill which can be improved upon by training, coaching and experience. You can learn to understand what your emotional “triggers” are that result in your loss of behavioral control, and create emotional strategies to help you develop ways to handle these situations and act in a more productive way.
Your emotions are fundamental to decision making; they drive your actions. By understanding how your emotions are influencing your choices you can learn to pause, recognize what you are feeling and think before responding.
BODY LANGUAGE
Most frequent questions and answers
Many professionals often underestimate the importance of nonverbal communication. Most people plan what they’re going to say in meetings, but they completely ignore their body language—which is often half the message. Study have shown that 55% of the impression people form of you is based on your posture, body movements and gestures, 38% are based on the tone of your voice and only 7% is based on what you say. But this applies to certain situations and, more importantly, should not be used as a deciding factor to try and understand the situation. A proper analysis needs to occur to fully grasp what the person’s current emotions are at that moment. One way of increasing your accuracy is applying the 3 C’s of Nonverbal Communication: context, clusters, and congruence. In general, when you’re not thinking of optimizing your body language, you are only using 40 percent of your communication ability.
It helps us understand how we come across to other people and be able to send the right message. We can then read the signals that another person is sending back. By adjusting the way we stand, move, dress and interact we can make encounters with other human beings much easier and smoother.