Our emotional brain is programmed to unconsciously associate meaning with the events around us. When someone makes a comment, meaning is associated with that comment and emotions are automatically triggered.
Emotional reactions are spontaneous, they happen before our brain can logically process the event, and depending on individual programming, the reactions can take a variety of forms. Paying attention to a person’s body language can help you begin to understand what he or she might really be feeling.
Nonverbal communication increases your emotional intelligence.
REWIRE YOUR BRAIN
The process of improving your emotional intelligence involves understanding these neurological patterns and how they affect our feelings and behavior.
You need to identify destructive emotional patterns and then to break those patterns in real time.
First, the ineffective behavior must be brought into awareness. Next, a new or more effective behavior must be identified and finally the new behavior must be consciously rehearsed mastered and becomes unconscious.
When you and your colleagues work on EQ improvement together, you become your own support system and the old destructive patterns quickly begin to change.